- Shipping fee will be added to the total amount during checkout.
- At the moment we cater nationwide shipping to the Philippines. (Don't worry, we're working on our international orders too!)
How long will CRTV NATV dispatch my order?
- We aim to have your order processed and out the door within three days of receiving your order.
When will I expect my order/s?
- Metro Manila: 2-3 days from dispatch
- Luzon/Visayas/Mindanao: 3-5 days from dispatch
- If your order/s been delayed, please let us know as soon as possible.
Can I track my order?
- Yes, you can.
- Once we ship your order, you will receive an email providing you with shipment details including the date of shipment and any tracking details.
Returns & Exchange:
- CRTV NATV is not liable for any delay, loss or damage incurred while the item is in transit.
- Exchange of item or after a different size are subject to approval by the CRTV NATV team.
- Returns are only available on items if they are faulty or damaged.
- All tags should be intact.
- Return shipping fee will be shouldered by the customer.