Shipping Costs: 

  • Shipping fee will be added to the total amount during checkout.
  • At the moment we cater nationwide shipping to the Philippines. (Don't worry, we're working on our international orders too!)

How long will CRTV NATV dispatch my order?

  • We aim to have your order processed and out the door within three days of receiving your order.

When will I expect my order/s?

  • Metro Manila: 2-3 days from dispatch
  • Luzon/Visayas/Mindanao: 3-5 days from dispatch
  • If your order/s been delayed, please let us know as soon as possible.

Can I track my order?

  • Yes, you can. 
  • Once we ship your order, you will receive an email providing you with shipment details including the date of shipment and any tracking details.

Returns & Exchange:

  • CRTV NATV is not liable for any delay, loss or damage incurred while the item is in transit. 
  • Exchange of item or after a different size are subject to approval by the CRTV NATV team.
  • Returns are only available on items if they are faulty or damaged.
  • All tags should be intact.
  • Return shipping fee will be shouldered by the customer.